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Help & FAQs

Find instant answers to common questions about features, billing, privacy, and image capabilities.

Yes! Basic image background removal and edit tools are free of charge, with up to 50 files per day. We also offer premium subscription plans for unlimited high-volume power users.
No. You can upload, edit, and download your processed images instantly without creating an account or providing any personal details.
We utilize state-of-the-art AI vision models running locally on our processing nodes to analyze the contrast, colors, and textures of your image, instantly separating the foreground subjects from the background.
We support standard image formats including PNG, JPG/JPEG, WebP, and HEIC files up to 20MB. Output files are downloaded as high-quality transparent PNGs.
Yes, our bulk editing feature is designed specifically for batch processing. You can upload multiple files at the same time to expedite your editing workflows.
We support resolutions up to 25 megapixels (e.g. 5000 x 5000 pixels). Free tier downloads are offered in standard resolutions, while high-definition (HD) outputs are available with credits.
No, we value your privacy above everything else. Images are processed securely in temporary server memory and are deleted immediately after the task is completed. We never store or train our models on your files.
You do! You retain full copyright and intellectual property rights over both your original uploaded images and all downloaded results. They can be used freely for commercial or personal purposes.
Absolutely. All payments and credit card transactions are handled securely by Stripe, a PCI-compliant payment processor. We do not store or see your credit card data.
Each subscription tier gives you a monthly allotment of credits. 1 credit is consumed for every high-definition (HD) output download. Standard-quality downloads are unlimited and free.
Yes. You can cancel your subscription from your billing dashboard at any time. You will continue to have access to your plan benefits until the end of the current billing cycle.
Monthly subscription credits do not roll over to the next billing cycle. However, individually purchased pay-as-you-go credit packages never expire and remain in your account until consumed.

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